Privacy Policy
How COLDPOST collects, uses, and protects personal information across our platform and website.
This Privacy Policy explains what information we collect, why we collect it, and the choices you have. It applies to coldpost.com and the COLDPOST application.
Information we collect
We collect information you provide directly, information collected automatically, and information from third-party sources you connect.
- Account data: name, work email, company, and role when you sign up.
- Usage data: how you interact with the product, including pages viewed and features used.
- Prospect data: business contact information you import or that our enrichment surfaces, used to power outreach on your behalf.
- Integration data: records synced from connected tools such as your CRM and mailbox, with your authorization.
How we use information
We use the information we collect to provide, maintain, and improve COLDPOST, and to communicate with you.
- Operate core features like research, sequence generation, and deliverability monitoring.
- Personalize your experience and recommend relevant functionality.
- Send service updates, security alerts, and, where permitted, product news.
- Detect, investigate, and prevent abuse, fraud, and security incidents.
How we share information
We do not sell personal information. We share it only in the limited circumstances below.
- Service providers who process data on our behalf under strict contractual terms.
- Connected integrations you explicitly authorize, such as your CRM.
- Legal and safety reasons, when required by law or to protect rights and safety.
- Business transfers in connection with a merger, acquisition, or asset sale.
We act as a processor for the prospect data you load into COLDPOST. You remain the controller and are responsible for having a lawful basis to contact those prospects.
Data retention
We retain personal information for as long as your account is active or as needed to provide the service. We delete or anonymize data within 90 days of account closure, unless a longer period is required by law.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing.
- Access and update most account data directly in product settings.
- Request deletion or export by contacting our privacy team.
- Opt out of marketing email at any time via the unsubscribe link.
International transfers
COLDPOST operates in the United States and the European Union. Where we transfer data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.
Contact us
For privacy questions or to exercise your rights, email privacy@coldpost.com or write to COLDPOST Inc., New York, NY.